Returns & Exchanges

At The Panna Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. We strive to make the exchange process as seamless as possible to ensure you find the perfect fit and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.